Service Planning Engineer / Servis Planlama Mühendisi F/M

The company

POWER TK AŞ, 2013 yılında kuruluşundan bu yana PERKINS markasının Türkiye'deki atanmış distribütörüdür. PERKINS motorlarının ve yedek parçalarının dağıtımı, PERKINS dizel motorlarının servis ve bakımı konusunda uzmanlaşmış olup, Genel Merkezimiz İstanbul'da (Çekmeköy) bulunmaktadır.

POWER TK AS, 1978 yılında kurulan bir Fransız aile şirketi olan FÉTIS Group'un bir parçasıdır ve Avrupa (İspanya, Fransa, Finlandiya, Estonya), Asya ve Orta Doğu (Kamboçya, Türkiye) ve Afrika'daki 22 ülkede 660 çalışanı ile desteklenmektedir.

Post description

As Power TK, we are looking for a Service Planning Engineer who will be responsible for planning service operations, coordinating field and workshop activities, managing technician utilization rates, and improving technical service efficiency. This role acts as a critical bridge between field teams and workshop operations.

Key Responsibilities

• Plan field service requests and organize the relevant teams
• Analyze technical failure reports from Service Engineers and define appropriate intervention plans
• Coordinate field interventions and workshop repair processes simultaneously
• Prepare and monitor daily and weekly schedules of technician teams
• Plan engine maintenance, repair, and overhaul activities
• Ensure accurate and complete documentation of work orders, service reports, and technical records
• Contribute to continuous improvement of service operations efficiency
• Ensure compliance with health & safety and workshop operational standards
• Manage operational tracking through ERP and service management systems

Profile required

Position Requirements

Education

• Bachelor’s degree in Mechanical Engineering, Automotive Engineering, Mechatronics, or a related technical field
• Additional training in diesel engines, power generation systems, or service operations is an asset

Experience

• Minimum 5 years of experience in diesel engines, generator systems, heavy equipment, or industrial machinery sectors
• Experience in field service planning and coordination
• Experience in managing technician teams or workshop operations
• Experience with OEM service standards (preferably Perkins or similar manufacturers) is an advantage
• Knowledge of engine overhaul, repair, and testing processes is preferred

Technical Competencies

• Strong knowledge of diesel engine systems and power generation equipment
• Good understanding of maintenance, repair, and overhaul processes
• Ability to analyze technical failure descriptions and develop solution plans
• Familiarity with workshop workflows and engine testing procedures
• Ability to manage field and workshop operations simultaneously
• Strong technical reporting and documentation skills
• Knowledge of health and safety standards

IT Skills

• Proficiency in MS Office applications (especially Excel)
• Experience with ERP systems, service management tools, or maintenance planning software is an advantage
• Ability to manage technical data and service records effectively

Personal Competencies

• Strong planning and organizational skills
• Strong analytical thinking and problem-solving abilities
• Effective communication and team coordination skills
• Ability to work in a fast-paced environment
• Result-oriented with strong follow-up skills

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